TCS
GENERAL TERM AND CONDITIONS OF SALE (TCS)
Between "Création Beauté International (CBI)", editor of the website "parfumslamanufacture.fr" headquarters are located at 6 rue Guillaume Tell – 75017 Paris – France, RCS Paris 800 071 706, RCS Paris 800 071 706, represented by Mr.Joseph DAYAS as Director General, duly authorised for the purposes hereof.
The company can be reached by email contact@parfumslamanufacture.fr or directly by the contact form on this website.
Hereinafter referred to as "the seller" or "the company" .
On the one side.
And the person or representative purchasing the company’s products.
Hereinafter referred to as "the buyer" or "the customer" .
On the other side.
It is explained and agreed as follows:
PREAMBLE
The seller is a perfume publisher direct to consumers, commercialized through the website "parfumslamanufacture.fr" : the list and description of the goods and services offered by the company can be consulted on the above-mentioned website.
ARTICLE I – OBJECT
The present Terms and Conditions of Sale (TCS) determine the rights and the obligation of the both parties in the context of the online sale of products offered by the seller.
ARTICLE II – GENERAL PROVISIONS
The present Terms and Conditions of Sale (TCS) govern the sales of products, made through the company's website and are an integral part of the contract between buyer and seller. They are fully opposable for the buyer who accepted them before placing an order.
The seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website.
he applicable TCS are then those in force on the date of payment of the order.
The TCS are available on the company’s website at the following address: "https://parfumslamanufacture.fr/tcs" .
The company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a click to validate. The customer declares that he has read all the present Terms and Conditions of Sale and accepts them without restriction or reserve.
The customer acknowledges that he has received the necessary advice and information needed to ensure that the offer meets his needs. The customer declares that he can legally and validly represent the entity or person for whom he undertakes the order.
Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.
ARTICLE III – RATES AND CHARGES
The prices of products represented on the website are in Euros (€) all taxes included and precisely noted on the product description pages. They are equally indicated euros (€) all taxes included (VAT) on the product order page, excluding specific shipping costs.
For all products shipped outside the European Union, DOM-TOM, the price is automatically calculated excluding tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the seller. They will be the responsibility of the buyer and are his/her responsibility (declarations, payment to the competent authorities, etc.).
The seller invites the buyer to inquire about these aspects with the corresponding local authorities. The company reserves the right to change its prices at any time in the future. The telecommunications costs necessary to access the company's website are the responsibility of the customer. If necessary, also the delivery costs.
ARTICLE IV – ONLINE CONTRACT CONCLUSION
The customer must follow several steps before concluding the contract electronically in order to be able to complete the order:
- Information on the essential characteristics of the product (description).
- Choice of product, and if necessary, of its options (content in millilitres).
- Indication of the customer's primary contact details (identification, email, telephone, address, etc.).
- Acceptation of the General Terms and Conditions of Sale (TCS).
- Verification of the order (double click formality) and if necessary, correction of errors.
Before confirmation, the buyer has the possibility to verify the order details, price and to modify or cancel the order. The confirmation of the order will lead to the formation of this contract. Then, following the instructions for payment, payment of the products, then delivery of the order. The customer will receive confirmation by email of payment for the order, as well as an acknowledgement of receipt and confirmation of the order.
During the ordering process, the customer will have the opportunity to identify any errors in data entry and to modify them. The proposed language for the conclusion of the contract is English.
The archiving of communications, the order, the details of the order, as well as the invoices, is carried out on a reliable and durable medium in order to constitute a faithful and durable copy. This information may be produced as proof of the contract.
For products to be delivered, delivery will be at the address indicated by the buyer. In order to successfully complete the order, the buyer agrees and undertakes to provide truthful information on his/her identity. The seller reserves the right to refuse the order, for example, for any abnormal request, dishonest claims or for any legitimate reason.
ARTICLE V – PRODUCTS
The essential characteristics of the products and their respective prices are made available to the Buyer on the company’s website as well as, if necessary, how the product is used. The consumer is informed, by marking, labelling, displaying or any other appropriate means, the prices and special conditions of sale.
In any case, the total amount due by the buyer is indicated on the order confirmation page. The product sale price is the one in force indicated on the day of the order, not including the additional shipping costs invoiced. These possible costs are indicated to the buyer during the sales process and in all cases, at the time of confirmation of the order. The seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order.
The contractual information is presented in detail and in French. The parties agree that illustrations or photos of products offered for sale have no contractual value. The period of validity of the product offer and its prices are specified on the company's website. Unless otherwise specified, the rights granted hereunder are granted only to the physical person who signed the order (or the person who holds the email address provided).
ARTICLE VI – CONFORMITY
The products offered for sale through these TCS meet the requirements in force relating to the safety and health of persons, the fairness of commercial transactions and consumer protection. Regardless of any commercial guarantee, the seller remains liable for defects in conformity and hidden defects in the product.
The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for defects in conformity resulting from packaging, assembly instructions or installation where the latter has been at his charge by the contract or has been carried out under his responsibility.
The seller will refund or exchange all defective products or products that do not correspond to the order. Refunds will be made upon request by email:
contact@parfumslamanufacture.fr
and will be refunded by PayPal, check at the customer’s address, or bank transfer after receipt of the customer’s IBAN and bank information.
ARTICLE VII – RETENTION OF OWNERSHIP CLAUSE
The products remain the property of the company until full payment is received.
ARTICLE VIII – DELIVERY TERMS AND CONDITIONS
The products are delivered to the address indicated by the buyer at the time of order and in the delivery times mentioned, by our delivery Partners. These delivery times do not take into account product preparation time. In the event of late delivery, the customer has the possibility to terminate the contract. The seller will then refund the product and the initial delivery cost.
The seller provides a telephone contact point (cost of a local call from a mobile phone) indicated in the order confirmation email to track the order. The seller reminds that when the customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the customer’s responsibility to notify the carrier of any reservations concerning the delivered product.
ARTICLE IX – SHIPPING
Depending on the customer's delivery address and the weight of his/her order, different shipping costs are applied, in accordance with the rates in force, according to the areas listed below:
- Metropolitan France and Monaco: 8€ incl. VAT.
- Europa: 29€ incl. VAT.
- International: 29€ incl. VAT.
- Rest of the world: 39€ incl. VAT.
- Free delivery: from 150€ incl. VAT.
ARTICLE X – PAYMENT
Payment is due immediately upon order, including for products that may be in pre-order. The customer can make the payment by credit card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). The secure online payment by credit card is made by our payment provider Stripe. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.
Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. Any payment undertaken by card is irrevocable. By providing bank details at the time of sale, the customer authorizes the seller to charge his/her card for the amount relating to the price indicated. The customer confirms that he/she is the legal holder of the card to be debited and that he/she is legally entitled to use it. In the event of an error, or if it is impossible to charge the card, the sale is immediately and automatically cancelled.
ARTICLE XI – RETRACTION PERIOD
The buyer has the right to withdraw without giving any reason within fourteen (14) days from the date of receipt of the order. The right of withdrawal can be exercised by contacting the company by email:
contact@parfumslamanufacture.fr
by precisely describing the reasons.
Please note that the right of withdrawal cannot be exercised for products that are opened and used, or whose packaging is damaged or defective, not allowing the product to be put back on sale.
In case of exercise of the right of withdrawal within the above-mentioned period, the price of the purchased product(s) and the shipping costs will be refunded, the return costs being at the customer’s charge. The products must be returned in their original and complete condition (packaging). If possible, they should be accompanied by a copy of the proof of purchase. The customer can use:
a standard withdrawal formTo be sent to the following address: Création Beauté International (CBI) – 6 rue Guillaume Tell – 75017 Paris – France
or by email to:
contact@parfumslamanufacture.fr
ARTICLE XII – FORCE MAJEURE
The seller’s obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
ARTICLE XIII – NULLITY OF CONTRACT
If one of the provisions of this contract is cancelled, this cancellation will not result in the cancellation of the other provisions that will remain in force between the parties. Any contractual amendment is only valid after a written agreement signed by both parties.
ARTICLE XIV – PROTECTION OF PERSONAL DATA
The seller has set up a personal data processing operation for the purpose of selling and delivering the products defined in this contract. These General Regulations on the Protection of Personal Data (GRPD) can be consulted on the page: "https://parfumslamanufacture.fr/gdpr/" .
ARTICLE XV – APPLICABLE LAW AND CAUSE
All clauses appearing in these General Terms and Conditions of Sale, as well as all the purchase and sale operations referred to therein, shall be subject to french law. The nullity of a contractual clause does not entail the nullity of these General Terms and Conditions of Sale.